Shipping policy
Shipping & Delivery
Shipping Regions
We currently ship to all countries within the European Union as well as to Switzerland.
Questions about shipping to your country?
No problem – feel free to contact us. We will do our best to find a suitable solution for you!
Shipping Costs
- Austria: €5,90
- Germany: €5,90
- Switzerland: 20 CHF
- Other EU countries: €16,90
Free shipping is available for orders over €100.00 in Austria and Germany.
Delivery Times (Estimated)
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Austria: 2–3 business days
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Germany: 3–5 business days
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Other EU countries: 7–14 business days
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Switzerland: 3–7 business days
Customs & Import Duties
For deliveries outside the EU (e.g. Switzerland), customs duties or import taxes may apply. These charges are the responsibility of the buyer.
Shipping of Hazardous Goods
Some of our products – such as monomer – may be classified as hazardous materials in certain quantities. Shipping is handled in accordance with legal regulations using appropriate packaging. This may lead to longer delivery times.
Packaging & Partial Deliveries
We aim to ship your entire order in one single parcel. Partial shipments are not offered.
Pickup
Local pickup is currently not available.
Shipping Terms
All shipments are made ex works (EXW, Incoterms 2020). The risk of loss or damage passes to the buyer upon handover to the shipping carrier.
However, we are always happy to assist you in resolving any shipping-related issues.
Need help?
Reach out to us at any time – we’re here for you!